Administrative Assistant

Mission/Purpose of the Job

Performs data entry to Contract Manager software for new loans, manages Accounts Payable and processes customer payments. This position will report to the TF Controller. 

Key Responsibilities/Accountabilities

• Creates and maintains monthly contract spreadsheets in Excel for each Arrow branch on all funded transactions.
• Notates customer accounts of payments received via mail, Fed-ex and Western Union speed pay.
• Responsible for all accounts payable functions.
• Performs data entry of key information to Contract Manager Software on newly funded loans and notates funding.
• Distributes daily branch notification to Arrow branches.
• Receives, sorts and distributes all incoming mail and express deliveries.

Critical Competencies

• Functional/Technical Skills: Has the functional and technical knowledge and skills to do the job at a high level of accomplishment.
• Situational adaptability:  Adapting approach and demeanour in real time to match the shifting demands of different situations.
• Customer Focus:  Building strong customer relationships and delivering customer-centric solutions.
• Ensures Accountability:  Holding self and other accountable to meet commitments.
• Optimizes Work Processes:  Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.
• Priority Setting: Spends his/her time and the time of others on what’s important; quickly zeros in on the critical few and puts the trivial many aside; can quickly sense what will help or hinder accomplishing a goal; eliminates roadblocks; creates focus

• Time Management:  Uses his/her time effectively and efficiently; values time; concentrates his/her efforts on the more important priorities; gets more done in less time than others; can attend to a broader range of activities.
• Interpersonal Savvy:  Relating openly and comfortably with diverse groups of people.
• Communicates Effectively:  Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
• Collaborates:  Building partnerships and working collaboratively with others to meet shared objectives.
• Resourcefulness:  Securing and deploying resources effectively and efficiently.

Essential Educational and/or Training Qualifications and Certificates

• High school diploma

Preferred Experience and Knowledge

• Pleasant telephone presence.
• Technical/Functional Expertise
• Attention to Detail • Dependability/Reliability
• Flexibility • Customer Service
• Interpersonal Skills
• Self-Management