Parts Operational Manager

Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future? If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match. 

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Who we are and what we believe in 
Our focus on Inclusion, Diversity, and Equity allows each of us the opportunity to bring our full authentic self to work and thrive by providing a safe and supportive environment, free of harassment and discrimination. We are committed to removing the barriers to entry, which is why we ask that even if you feel you may not meet every qualification on the job description, please apply and let us decide.

Applying to this job offers you the opportunity to join Volvo Group. Every day, across the globe, our trucks, buses, engines, construction equipment, financial services, and solutions make modern life possible. We are almost 100,000 people empowered to shape the future landscape of efficient, safe and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents with sharp minds and passion across the group’s leading brands and entities. 

Mack Trucks is part of Volvo Group. Founded in 1900, Mack Trucks is an iconic brand that embodies the American spirit: pioneering, hard-working, authentic and ambitious. Mack trucks are recognized around the world as “The American Truck You Can Count On,” thanks to our durable, reliable and application-driven vehicles that get the job done. With Mack Trucks you will be part of a global and diverse team. We work with passion, we trust each other and we embrace change to stay ahead. We make our customers win. 

We´re seeking for a Regional Parts Sales Manager.

Position Objective: The Regional Parts Sales Manager is responsible for driving parts sales growth within an assigned territory for Mack Trucks. This role involves developing and implementing sales strategies, managing relationships with dealers and customers, and ensuring the achievement of sales targets. The manager will also collaborate with internal teams to enhance product offerings and address market needs.

Key role responsabilities:

-  Sales Strategy Development: Formulate and execute regional sales plans to meet or exceed parts sales targets.

- Dealer and Customer Relations: Build and maintain strong relationships with dealers and key customers, providing support and addressing concerns promptly.

- Market Analysis: Monitor market trends, competitor activities, and customer feedback to identify opportunities and challenges.

- Collaboration: Work closely with marketing, product development, and supply chain teams to ensure alignment of sales strategies with business objectives.
 - Reporting: Prepare regular reports on sales performance, market conditions, and customer feedback for senior management.

- Training and Development: Provide training and support to dealers and sales teams to enhance product knowledge and sales effectiveness.

Qualifications & Requirements

Education: Bachelor's degree in Business Administration, Marketing, or a related field.

Experience: Minimum of 5 years in parts sales management, preferably within the automotive or heavy-duty truck industry.

Language: Advanced / Business Proficiency in English is a MUST (Both written and spoken).

Willingness to travel frequently within the assigned region is a MUST.

Skills:

• Strong understanding of parts sales and distribution channels.
• Excellent communication and interpersonal abilities.
• Proven track record of achieveing sales targets and driving growth.
• Ability to analyze market data and develop actionable strategies.
• Proficiency in CRM software and Microsoft Office.
• English and Spanish (written and spoken) is a MUST.

On-site location: Santa Fe, CDMX.